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Welcome to 14 Mile's cancellation and return policy.

Due to the nature of our business with jobs being proprietary and limited to a few parts no returns will be accepted unless
they are returned to 14 Mile at the customers expense and deemed to be unacceptable to the quoted part. Our standard
tolerances and materials can be found on the design guidelines page.

Cancellations of a job before the cutting process have been started will result in a charge for the material only.
Cancellations made during cutting will be billed for the material used along with a charge for the machine usage.
Cancellations before parts being shipped will result in a charge for the machine time, material and expedite fee if necessary,
however shipping charges will not be incurred.  

Home - Return to the home page

Materials - learn about our extensive material selections, including FDA plastics, Nylon, Acrylic, aluminum, wood, modeling materials

Design guidelines - read through the design guidelines to understand our capabilities and limitations

Cost chart - pricing information in a table format allowing you to see what factors control the cost of your parts

Examples - videos of parts being cut from different materials, pictures of finished parts

Live view - we know you care about your part so we will let you watch it be made on your computer with a goto meeting conference

Process - read through our quoting, purchasing process and why we chose SRP

About us - learn about the 14 Mile Company

customer support    faq    cancellation policy    terms&conditions    quote example    purchase    contact us

Copyright 2010 The 14 Mile Company, LLC. Contact us at (812)289-1207 or e-mail sales@14mile.com